Safety and Well-Being Promise

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Our Safety and Well-Being Promise builds upon The Darcy's already high standards of housekeeping, food & beverage and overall hygiene where The Darcy uses the highest-grade cleaning products and enhanced safety protocols are currently in place. The goal with the Safety and Well-Being Promise is to serve as both an assurance and a promise that the well-being and safety of our guests and team members is our number one priority. The Safety and Well-Being Promise focuses on three key pillars: Prevention. Cleanliness. Reducing Contact. During your stay, you will experience a heightened focus throughout our entire hotel – public areas, guest rooms, restaurants, bars and outlets.


Masks & Gloves: Team members will wear masks & gloves for safety and prevention. In accordance with local regulations a mask or face covering may be required in all public spaces for guests. 

Temperature Checks: As an additional precaution all team members will have temperatures taken daily with infrared, touchless thermometers

Plexi-Shield Protective Screens: Shield protectors have been added to applicable areas including front desk stations, reception desks, host stands and retail outlets

Social Distancing: Team members at hotels will follow and enforce social distancing policies and procedures

Additional signage across hotels will remind guest and team members of practicing social distancing

Common areas have been re-arranged to follow adequate social distancing practices

Restaurant and bar seating have also been re-arranged to follow social distancing guidelines


Disinfecting & Sanitation Technology: Antimicrobial fogging sanitizing & cleaning systems will be used in all guest rooms, common areas including elevators, meeting areas, bathrooms, and F&B outlets

UV light cleaning technology will be used to sanitize all room keys, key card packets and credit cards

Hand Sanitizer Dispensers: Hand sanitizer dispensers have been added around the hotel (indoor & outdoor) and the back of house

Sanitizing Wipes in All Guest Rooms: All guest rooms will offer individual packet(s) of sanitizing wipes as an additional amenity

Housekeeping Services: Housekeeping services will only be provided upon request; additional towels and amenities are also available upon request

Guest rooms will remain vacant a minimum of 48 hours (based on occupancy); before guest room becomes occupied

Clean & Clean More: Additional guest room sanitation and cleaning procedures are also being applied to cleanliness guidelines

Hotel has increased the frequency of cleaning public areas including but not limited to high traffic and touch areas


Guest Rooms: All non-essential items have been removed from guest rooms including but not limited to decorative pillows, magazines, compendiums, pens, paper, etc.

Glassware has been replaced with disposable & sealed paper cups

Turndown service will not be offered

Touchless Dispensers: Touchless dispensers for soap and paper towels will be accessible in all public and team member restrooms

Additional Guidelines Include: No kids activities/kids camp offered

Spa services may not be offered and/or limited based on local governance

Group fitness classes may not be offered and/or limited based on local governance

For more information about your visit, please contact us by phone: (202) 232-7000 or email:

*Individual item restrictions may apply