Safety and Well-Being Promise
Our Safety and Well-Being Promise builds upon The Darcy's already high standards of housekeeping, food & beverage and overall hygiene where The Darcy uses the highest-grade cleaning products and enhanced safety protocols are currently in place. The goal with the Safety and Well-Being Promise is to serve as both an assurance and a promise that the well-being and safety of our guests and team members is our number one priority. The Safety and Well-Being Promise focuses on three key pillars: Prevention. Cleanliness. Reducing Contact. During your stay, you will experience a heightened focus throughout our entire hotel – public areas, guest rooms, restaurants, bars and outlets.
PREVENTION
Masks & Gloves: Team members will wear masks & gloves for safety and prevention. In accordance with local regulations a mask or face covering may be required in all public spaces for guests.
Temperature Checks: As an additional precaution all team members will have temperatures taken daily with infrared, touchless thermometers
Plexi-Shield Protective Screens: Shield protectors have been added to applicable areas including front desk stations, reception desks, host stands and retail outlets
Social Distancing: Team members at hotels will follow and enforce social distancing policies and procedures
Additional signage across hotels will remind guest and team members of practicing social distancing
Common areas have been re-arranged to follow adequate social distancing practices
Restaurant and bar seating have also been re-arranged to follow social distancing guidelines
CLEANLINESS
Disinfecting & Sanitation Technology: Antimicrobial fogging sanitizing & cleaning systems will be used in all guest rooms, common areas including elevators, meeting areas, bathrooms, and F&B outlets
UV light cleaning technology will be used to sanitize all room keys, key card packets and credit cards
Hand Sanitizer Dispensers: Hand sanitizer dispensers have been added around the hotel (indoor & outdoor) and the back of house
Sanitizing Wipes in All Guest Rooms: All guest rooms will offer individual packet(s) of sanitizing wipes as an additional amenity
Housekeeping Services: Housekeeping services will only be provided upon request; additional towels and amenities are also available upon request
Guest rooms will remain vacant a minimum of 48 hours (based on occupancy); before guest room becomes occupied
Clean & Clean More: Additional guest room sanitation and cleaning procedures are also being applied to cleanliness guidelines
Hotel has increased the frequency of cleaning public areas including but not limited to high traffic and touch areas
REDUCE CONTACT
Guest Rooms: All non-essential items have been removed from guest rooms including but not limited to decorative pillows, magazines, compendiums, pens, paper, etc.
Glassware has been replaced with disposable & sealed paper cups
Turndown service will not be offered
Touchless Dispensers: Touchless dispensers for soap and paper towels will be accessible in all public and team member restrooms
Additional Guidelines Include: No kids activities/kids camp offered
Spa services may not be offered and/or limited based on local governance
Group fitness classes may not be offered and/or limited based on local governance
For more information about your visit, please contact us by phone: (202) 232-7000 or email: frontoffice@theDarcyHotel.com
*Individual item restrictions may apply